Healthcare isn't just changing. It's growing more complex every day. ICD - 10 Coding replaces ICD - 9. Affordable Care adds new challenges and financial constraints. Where does it all lead? Hospitals and Healthcare organizations continue to adapt, and we are vital part of their evolution. And that's what fueled these exciting new opportunities.

Careers with Northwell part of the Optum and UnitedHealth Group family of businesses. Combine two of the fastest growing fields on the planet - technology and health care - with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.^SM

This position is Per Diem. Employees are required to work on call, as needed, with the flexibility to adjust daily schedule including weekends and holidays. Our office is located at 300 Community Drive, Manhasset, NY, 11030.

Primary Responsibilities:

• Pre - register and / or register patients according to departmental policy and procedure
• Enter patient information and charges into appropriate system
• Provide patients with all pertinent information and obtain appropriate signatures on medical, legal, and financial forms
• Verify financial / insurance information using appropriate database retrieval systems
• Provide guidance and assistance to patients and staff members regarding insurance regulations
• Accept payment from patients; reconcile cash payments and provide appropriate feedback to Supervisor regarding various payment and / or cash issues
• Direct patients to appropriate areas following registration
• Perform various related clerical duties supporting department operations including, but not limited to, answering telephone maintaining files, scanning, keeping inventory of supplies, and informing management of all activities, needs and problems
• Maintain current knowledge base regarding insurance information and managed care guideline; maintain knowledge base of designated networks based upon managed care contracts to provide assistance to patients
• Demonstrate ability to utilize data retrieval insurance eligibility systems
• Participate in quality control activities
• Review, assess and evaluate patient registrations to ensure accuracy of demographic and financial information; and correct erroneous registrations and inform Supervisor
• Perform related duties, as required

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED (or higher)
• 1+ years of in - person customer service experience - experience including, but not limited to hospital, physician's office, medical clinic, hospitality, banking, retail, etc.
• Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
• Available to work on call, as needed, with the flexibility to adjust daily schedule including weekends and holidays
• Ability to work a training shift of Monday through Friday, 8:00am to 4:30pm, for 4 - 5 weeks until training is complete
• Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state, and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance.

Preferred Qualifications:

• Any previous hospital or physician's office patient registration experience
• Experience in insurance reimbursement and financial verification
• Bilingual and fluent in English and Spanish

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at

Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible.

Careers with Optum360. At Optum360, we're on the forefront of health care innovation. With health care costs and compliance pressures increasing every day, our employees are committed to making the financial side more efficient, transferable, and sustainable for everyone. We're part of the Optum and UnitedHealth Group family of companies, making us part of a global effort to improve lives through better health care. In other words, it's a great time to be part of the Optum360 team. Take a closer look now and discover why a career here could be the start to doing your life's best work.^SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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