• Provide all services and functions within Preferred Family Healthcare's Code of

Conduct; adhere to all company policies for employment.

• Demonstrate understanding of health service systems and assist program

participants in identifying, securing, and sustaining a range of resources

needed to facilitate independent healthy living.

• Coordinate care and participate with the clinician in the development of the client/patient's treatment plan based on individualized strengths, needs, abilities, and preferences of the person served by conducting case management assessments.

• Consult and cooperate with community resources to facilitate linkage, referral, crisis management, advocacy, and follow-up with the focus on attaining goals as identified in the treatment plan.

• Provide direct services to adults, children, and families; coordinates family involvement in the service-delivery process.

• Help clients/patients navigate the system of financial entitlements to ensure they have adequate income and access to healthcare coverage.

• Assist clients/patients with learning skills for successful personal health management and self-advocacy.

• Monitor and assess consumer's functioning and progress; update team members with information relevant to supporting the treatment plan goals.

• Demonstrate understanding of the overall nature, course, and treatment of mental illness.

• Evaluate services that are provided to ensure that necessary improvements are made to increase outcomes.

• Provide the continuity of contact for the client/patient throughout the entire service process.

• Coordinate access to housing, social services, substance abuse treatment, and other community resources, and consult with these resources to assist clients/patients in the achievement of their goals.

• Understand and respond to client/patient rights and advocate on their behalf.

• Understand vocational rehabilitation services in a manner that facilitates access for clients/patients.

• Develop support(s) for clients/patients who are employed or involved in employment programs; teach consumers how to maintain employment through solving problems that arise on the job.

• Assist clients/patients in daily and independent living skills.

• Assist clients/patients in learning appropriate social skills and behaviors.

• Monitor and assess client/patient's behavior and functioning and provide therapists with information relevant to supporting treatment plan development.

• Serve as a conduit and link between clients/patients and community services and resources.

• All other duties and responsibilities, as assigned

• Knowledge of case management and rehabilitation methods, principles, and techniques, as they relate to mental and behavioral health.

• Knowledge of the problems encountered by persons with mental illness and how to access the various community resources available.

• Knowledge of the methods and modalities, as well as the legal requirements and court procedures related to treating mental illnesses.

• Some knowledge of supervisory and training techniques and practices used in a mental/behavioral health setting.

• Capable of communicating ideas clearly and effectively, both verbally and in writing to produce clear and concise reports.

• Bachelor's degree in social service, education, behavioral health, or other health-related fields from an accredited college is required.

• Documented experience in the area of case management services is preferred.

• Staff must demonstrate current certification as a Certified Behavioral Health Case

Manager (BHCM) II with the OK Dept. of Mental Health and Substance Abuse

Services.

• None

• Successful completion of a background check including criminal record, driving record, and abuse/neglect.

• Completion of New Hire Orientation at the beginning of employment.

• All training requirements including Relias Learning at the beginning of employment and annually thereafter.

• A valid driver's license and an acceptable driving record are required.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to talk and/or hear. The associate is required to sit frequently and is required to stand and walk occasionally. The associate must use fine motor skills including frequent manipulation of hands and fingers to type, write, or use other small tools. Specific vision abilities required by this job include close vision, and the ability to adjust focus.