Detailed Description:

Come work at the beautiful world-class, award-winning Shangri-La Resort! The beautiful and inspiring Shangri-La Resort is seeking a Catering Manager for this very busy and highly rated destination resort. This iconic resort features amazing food, golf, marina, and a guest experience which is legendary.

When you think of hotel companies and opportunities, there are always some that stand out. That is why you landed at Team Crescent and the Shangri-La Resort. We stand out in the hospitality industry because we believe in our people and our culture.

Engaged, satisfied, and dedicated associates are the key to our success. We deliver comprehensive benefits and innovative programs to inspire personal and professional development. We are a company that embraces and celebrates diversity, equity, and inclusion.

Position Summary:

Under direct supervision of the Golf Course Superintendent, the position will require the ability to complete the necessary tasks to aid in both the daily maintenance of a golf course as well as any special projects. Landscaping and golf course experience are a plus.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Essential Duties & Responsibilities:

• Use of handheld power equipment (weed eater, backpack blower, hand edger, hedge trimmer, chainsaw, etc.)
• Manual labor (shoveling, pruning, sod work, raking and maintain bunkers)
• Operation of golf course equipment (including but limited to):
• Buner Raking Sandpro
• Reel Mowers for tees, approaches, greens and fairways
• Rough mowers
• Greens Roller
• utility carts
• Willingness to work in all weather conditions
• Familiarity with the game of golf

Minimum Qualifications:

Education and Experience:

High School Degree or GED preferred. Must be 16 years of age or older. No felony, theft or stealing convictions.

Knowledge, Abilities, Skills, and Certifications:

• Knowledge of golf course maintenance operations and guest services.
• Ability to demonstrate outstanding guest service at all times.
• Ability to service customers in a professional appearance and manner.
• Ability to follow instructions and work in a stressful and busy environment.
• Skill in providing excellent guest service.

Physical Demands:

While performing the duties of this job, the employee regularly is required to stand and walk for extended periods; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl. The employee must have the ability to move up to 100 pounds and frequently lift to 50 pounds. Physical stamina and proper mental attitude to work under pressure at a fast pace are essential. Must have the mental fortitude to handle the pressures of multiple tasks while providing excellent guest service.

Work Environment:

Work is generally performed outside, exposure to heat, cold, rain and snow. Early mornings, holiday and/or weekend work are required. Extended hours and irregular shifts are required.

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you always remain professional, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

To maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, can solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, always, an "at will" associate.