The Management and Program Analyst II shall provide management and program analysis services to the FAALC to include, but not limited to planning, scheduling, conducting, and reporting analyses of management, administrative, and logistics programs and procedures to determine resource requirements and utilization, workflow processes, and the efficiency, effectiveness, and productivity of functional operations.

• Review new and revised regulations, publications, directives, and logistical plans to help ensure correct interpretation, impact identification, and compliance within the FAALC.
• Coordinate all new and revised operating procedures with affected activities and monitor their incorporation into applicable FAALC handbooks and orders.
• Plan, initiate, execute, monitor, and report on all FAALC work activities of assigned projects and other responsibilities as authorized by the Project Charter for each of the assigned project(s).
• Assists with development of project workflows, work breakdown schedules, milestones, budgets, resource requirements, and with the development of performance or success measures.
• Maintain and update automated systems for tracking obligation and expenditure of funds. Monitor and report fund obligations, expenditures, and budget status.
• Document all project stakeholder expectations and report all positive or negative impacts to the assigned project(s) cost, performance, or schedule to their assigned FAALC Program Manager and FAALC Project Management Specialist.
• Provide guidance on travel regulations and ensure travel practices meet FAALC criteria and government requirements.
• Conducts and reports results of employee interviews and audits of programs and supply records to determine compliance with FAALC policies and procedures.
• Performs evaluations of actual vs. budgeted cost, schedule, and performance data, identifying manpower resource requirements.
• Document the integration of tasks, provide technical analytical guidance to project teams, and make recommendations regarding the analysis and solutions of problems.
• Analyze and reports on the effectiveness, efficiency, and productivity of administrative and technical programs such as data systems, information management, personnel, budget, etc. as related to their support of substantive operating programs (e.g., logistics support, staffing standards, organizational structure, etc.).
• Analyze existing and proposed changes to organizational structures, charts, and mission and functional statements, to assist in eliminating functional overlap or duplication among FAALC programs.
• Analyze program and administrative functions and produces reports identifying variances between actual and budgeted cost, schedule, and performance factors. Provide basic call center and customer service activities. I.e., answering the phone, logging tickets, capture and resolve customer requisition requests, complaints, concern, inquiries.
• Provide support and data as requested for administrative purposes and in support of the Quality Management System.
• Complete personnel and administrative actions as directed to include manpower resource allocation, recruitment, transfer, and temporary assignment.
• Develop variance information; producing cost, schedule, and performance budget forecasts; develop and managing administrative and management activity schedules and budgets; and produce administrative and management reports, presentations, and correspondence.
• Develop, tracks, and administers program and administrative activity schedules and budgets.
• Develop metrics to measure the cost, schedule, and performance factors associated with management, administrative, and program functions.
• Develop improved methods for identifying resource requirements, measuring manpower and budget utilization, implementing improved work procedures, and reporting improvements in operations.
• Develop assessment metrics; compiling actual cost, schedule, and performance data.
  • Assists Management, Program Managers, Project Managers, Service Order Coordinators, and other stakeholders as required to manage service order agreements and inter/intra agency agreements by performing the following tasks:
    • Enter complete and accurate data into Smartsheet.
    • Upload Service Order required documents into various systems and databases.
    • Analysis of new Service Order requirements - Coordinate with program or project managers.
    • Understands and applies fund types, severable and non-severable requirements, and period of performance Service Order development criteria.
    • Ensure Service Orders requirements are sent to Service Order Coordinators for processing.
    • Track new requirements through the process from start to finish.
    • Continual monitoring of new requirements estimating (initiation)
    • Ensure new requirements are managed timely without any delay.
    • Notify Program Manager, Project Manager, or other necessary personnel of any additional information that is needed.
    • Assist managers in completing estimates in Smartsheet.
    • Track status of new agreements.
    • Review Statements of Work, Service Order Agreements, and other supporting documents for accuracy prior to submitting for Group Manager signature.
    • Maintain records, files, and status on all new requirements.
    • Maintain updated list of assigned SOAs against new agreements.
    • Document reasons for outstanding estimates.
    • Ensure service orders are completed timely.
    • Perform reconciliation in Smartsheet to ensure all data is collected.
    • Verifies SOA funds availability and period of performance.
    • Work with the Financial team to assist with the initiation of a new Service Order.
    • Promptly address/rectify any outstanding action items.
    • Verifies and validates data entry transactions with source documents to ensure accuracy.
  • Participate in the development of FY business plan by looking trends and total allocations of new agreements for the prior FY.
  • Assist the program managers, project managers or other stakeholders in executing the project requirements.
  • Assist in the development of programmatic documentation using standardized templates.
    • Excel Spreadsheets
    • Execution Review briefings
  • Assist with Cost estimates.
  • Participate/support Meetings. Integrated Product Team, Program Management Review, SOC, and SOA meetings.
  • Action item log
  • Perform analysis of data
    • Assist with data management.
  • Store documentation according to FAA policies and procedures/work instructions
  • Enters time into Data Collection and Reporting System (DCRS) as required.
  • Keeps Management informed of tasks assigned.
    1. Elevate any issues that may arise.
  • Assist in communication between managers.
  • Provide monthly status updates as required.
  • Elevate to the Project Manager/Manager any issues that may arise.
    • Immediately elevate any negative or positive impacts
    • Urgent matters (immediate impact or catastrophic impact)
      • Phone
      • Cell
      • Text
      • Interrupt meeting
      • E-mail (last resort)

S&K Technologies, Inc. is an EEO/AA/Disabled/Veterans Employer. For a general description of benefits, please visit: https://www.sktcorp.com/career-center/