Pre register and / or register patients according to departmental policy and procedure Enter patient information and charges into appropriate system Provide patients with all pertinent information and obtain appropriate signatures on medical, legal, and financial forms Verify financial / insurance information using appropriate database retrieval systems Provide guidance a

Produce x ray images per departmental protocol for the use in diagnosing medical problems with the ability to verify all orders and make appropriate communications and changes as necessary per department protocols and standard of work Follow customer service protocols with internal/external staff. Greet and prepare correctly identified patient for examination. Verify corr

The Patient Experience Specialist is responsible for collaboration with all OptumCare Mountain West departments and IPA offices to ensure the best possible patient experience This role focuses on proactive best practices, consultation and improvement, and other assigned initiatives/projects and reactive job duties complaint management and resolution Manages all patient is

Own the service experience of customers at the field level by working with the Operations Service Team and other matrix partners as required to ensure issues are resolved promptly and accurately meeting the customer's expectations Develop and maintain strong relationship with internal partners in Operations Service Team to manage customer service experience Fully accounta

Manage inbound and outbound telephone communication in a professional manner and according to productivity and quality standards Process inbound and outbound data and communication (i.e. faxes, emails and electronic communication) according to productivity and quality standards Enter, review and or verify member information in the nH Coordinate care management platform an

Assist in opening and closing the clinic, locking, and unlocking the doors, and maintaining a clean waiting area Welcome all On Site Clinic patients and visitors by greeting them with a friendly demeanor, answering inquiries and directing them through the registration process Answer multi phone lines, filing, faxing, scanning documentation, and completing daily patient ca

Oversees analysis and fluctuation research for Oxford (USP/Pulse) activity annualized revenues of $8B and processed members of 13M Oversees analysis and fluctuation research for Pacificare (Unet/NICE) activity annualized revenues of $1.7B and processed members of 5M Subject Matter Expert on UnitedHealthcare Strategic Platform (USP/Cirrus) including requirements, testing a

Lead and influence others to achieve identified goals; identify, engage & lead individuals & team goals to identify solutions to complex operational issues Program leadership and support; improvement, development & implementation activities; oversight & monitoring. Work with others to develop, test and distribute accurate and meaningful care risk adjustment and quality pe

Write high quality, fault tolerant code; normally 60% front end and 40% backend Build high scale systems, libraries, frameworks and create test plans Monitor production systems and provide on call support Required Qualifications 2+ years coding experience with front end frameworks like React and Angular 2+ years coding experience in Scala, Java or other compiled language

Assess, plan and implement care strategies that are individualized by patient and directed toward the most appropriate, lease restrictive level of care Identify and initiate referrals for social service programs; including financial, psychosocial, community and state supportive services Manage the care plan throughout the continuum of care as a single point of contact Com

Manage inbound and outbound telephone communication in a professional manner and according to productivity and quality standards Process inbound and outbound data and communication (i.e. faxes, emails and electronic communication) according to productivity and quality standards Enter, review and or verify member information in the nH Coordinate care management platform an

Accompany physician into the patient examination room in order to document accurately the physician's encounter with the patient and others present to include HPI / Past Medical History / ROS / Medications / Social History / Family History / Allergies Reviews prior medical records to obtain past medical history information and prior labs, ECGs and radiographic studies for

Enter prescriptions and verify appropriate information Contact patients, pharmacists, and doctor's offices to resolve claims issues Process prescriptions (from intake to order completion) Resolve customer issues while ensuring accurate information is provided What are the reasons to consider working for UnitedHealth Group? Put it all together competitive base pay, a full

Focus on initial inpatient admission for psychiatric and chemical dependency patients Make patient assessments and determining appropriate levels of care Obtain information from providers on outpatient requests for treatment Determine if additional clinical treatment sessions are needed Manage inpatient and outpatient mental health cases throughout the entire treatment pl

Provide exceptional service to all customers Responsible to greet patient and check patient in and out. Ensure demographics including insurance information are correct in IDX and update as necessary per Standard Work Collect appropriate copays and adhere to all cash handling policies Schedule appointments as necessary, verifying correct visit type and Primary Care Provide